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VISION, MISSION AND VALUES STATEMENTYou may have noticed - things are different around here. Even before we wrote a business plan, we decided what kind of company we wanted Direct Equity Mortgage to be. We knew that only the highest level of service would make people want to work with us, so we created a culture that would make our associates feel good about their jobs and themselves, and, in turn, take good care of their customers. We support our associates and empower them to do their jobs, but we also respect the need for balance in their personal lives. We take time to celebrate success, so fun is an important part of everyone's job at Direct Equity Mortgage. We have a collaborative environment that rewards initiative. At Direct Equity Mortgage, associates tell their managers what they need to do their jobs, not the other way around.
Although loving to come to work every day is its own reward, our associates also get a monthly bonus based on production. Our goal at Direct Equity Mortgage is not to be the biggest mortgage lender, but to be the best.
VISIONTo be widely recognized as the premier provider of innovative financial products and services.
MISSIONTo provide quality financial products and services that create value by achieving superior customer satisfaction and sustainable financial returns in a challenging and rewarding environment for our associates. VALUESDo what is ethical, fair and makes good business sense. Do our best. Treat others as we want to be treated. Stimulate, anticipate and embrace change.
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